SnapShyft Labor Marketplace

Interview: Balancing customer experience and health of hospitality industry

podcast thor wood founder ceo startup founder interview get fully staffed true on-demand staffing technology bringing the gig-economy to hospitality, food service and food manufacturing

Listen to Converge Coffee Podcast Episode 82: Creating Great Customer Experiences to Drive Industries Out of the Ashes

Episode 82: Creating Great Customer Experiences to Drive Industries Out of the Ashes


In this episode, Converge Coffee Host Sean Sullivan sits down with Thor Wood, CEO and co-founder of SnapShyft. They dive into why Thor co-founded SnapShyft. They go deeper into how his company works on balancing a great customer experience with a two-sided market — hospitality businesses and workers. Thor provides a lot of great stats on the labor force and forecasts how restaurants have pivoted and will continue to pivot with COVID. Thor also gives some interesting insight on how hospitality operations will be coming out of the ashes stronger.


Learn from Experts Like They Were Right Across a Coffee Table— Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from lessons they learned. You get each speaker’s actionable insights and feel their passion like you were sitting right across the coffee table.


The SNAPSHYFT Labor Marketplace is a cloud-based Staffing-as-a-Service software and mobile app connecting food & beverage and hospitality operations with actual industry pros, on-demand. We help fill shifts fast. SNAPSHYFT is currently available in the Apple App Store and Google Play Store.